HEARTLAND'S LIFETIME WARRANTYAlso See Heartland's Lifetime Plus Warranty or Lifetime Plus Thermal Siding™ WarrantyHeartland vinyl siding gives you a beautiful way to protect your home ... and a warranty that brings you peace of mind.
A. ORIGINAL OWNER'S LIFETIME WARRANTYHeartland Super Polymer Vinyl Siding and Accessories are manufactured using quality raw materials and produced with engineering excellence designed for years of maintenance-free use. Heartland Building Products, Inc., (Heartland) warrants exclusively to the original purchaser of our Super Polymer Vinyl Siding for as long as the original purchaser is living and is the owner of the property to which our products were applied, that the Heartland siding applied to that property will not peel, rot, blister, rust, flake, chip, crack, corrode or be consumed by termites solely as a result of defects in material or manufacturing. Additionally, Heartland also warrants, exclusively to the original owner only and for as long as he/she is living and is the owner of the property to which Heartland products are applied, that its Super Polymer Vinyl Siding will not fade, other than as may result from normal weathering or can be expected to occur from exposure to exterior elements. For purposes of this limited warranty, "fade" or "fading" is defined as a loss of color, after cleaning with the recommended solution, of more than six (6) standard color units as measured by a recognized industry-approved color meter. Should any of these defects occur during the lifetime of the original purchaser while he or she is the owner of the property to which the Heartland vinyl siding product(s) were applied, and provided that the terms and conditions of this warranty are met and the claim is properly reported as stated below, Heartland will, at its option, repair or replace, at no cost to the original homeowner, the vinyl siding determined to be defective, in accordance with the terms and conditions of this warranty. In lieu of repair or replacement, Heartland reserves the right in its sole discretion to refund the actual purchase price of the products determined to be defective. B. REGISTRATION AND TRANSFER OF WARRANTY
This warranty, except for the anti-fade protection discussed in Section A, is transferable by the original owner to subsequent owners of the property on a prorated basis, provided Heartland receives written notice from the transferee of the transfer of the property within thirty (30) days from the date of real estate title transfer. This notice should include the warranty certificate number, address of the property being transferred, name of the original owner, name and address of the transferee, and date of transfer. Failure to so notify Heartland of the transfer will relieve it of any further obligation under this warranty, notice to Heartland being a condition precedent to transfer of this warranty. In the event of transfer of the property and this warranty as hereinabove provided, the warranty period shall extend only for fifty (50) years from the original date of installation of our Heartland vinyl siding products and accessories and shall be prorated as set forth herein. During the first five years after the date of original installation of the products is completed, Heartland will, at its option, repair or replace the vinyl siding determined to be defective in accordance with the terms and conditions of this warranty at no cost to the transferee owner or, in lieu of repair or replacement, at its discretion, Heartland may refund the actual purchase price of the products determined to be defective. During the sixth year after the date of the original installation of our products, Heartland will bear ninety percent (90%) of the labor and material costs for replacing or repairing the products in accordance with the terms and conditions of this warranty. Thereafter, during the seventh and each subsequent year through the twelfth year after the date of original installation of the products, Heartland's share of the total labor and material costs for replacing or repairing the product will decrease by ten (10) percentage points each year. For example, Heartland shall bear eighty percent (80%) of the labor and material costs during the seventh year, sixty percent (60%) during the ninth year and thirty (30%) during the twelfth year. During the thirteenth and fourteenth years after date of original installation, Heartland's obligation will be twenty percent (20%) of the labor and material costs. During the fifteenth year after the original installation date, Heartland's share will decrease to ten percent (10%) of the labor and material costs and shall remain at that rate for the remaining thirty-five (35) years of the fifty year limited warranty period. The warranty period shall not be extended by any such repairs or replacement. C. CONDITIONS NOT COVERED BY THIS WARRANTYExcept for the hail damage warranty described below, this warranty covers only the specified damages arising solely from defects in the manufacture of Heartland's vinyl siding and accessories and only if they occur under normal use and service. It does not cover, and Heartland is not liable for, conditions or failure of or damage to such products resulting from faulty or improper installation, settlement of the structure on which the products are installed or shifting of structural members or adjoining surfaces, failure of the structure (including foundations and walls), accidental damage or negligence, intentional acts or damage, fire, wind, flood, lightning, acts of God, misuse, improper care or failure to provide reasonable and necessary maintenance of the product, normal and expected weathering of the surface, mildew, exposure to harmful chemicals or vapors or acid rain, surface discoloration due to atmospheric pollution, distortion or warping due to unusual heat sources (including outdoor grills and reflection from windows or foil sheathing), or the installation of non-Heartland accessory products or accessory products which are incompatible with the Heartland vinyl siding or which are installed in a manner detrimental to the performance of the Heartland siding. This warranty covers only unpainted products and is inapplicable to finishings applied to the product by the homeowner. EXCLUSION FOR CERTAIN USES:This warranty is not applicable to siding applied to motor homes or used in industrial or roofing applications. For applications other than private residential (single family dwellings), warranty coverage shall be the 50 year limited warranty as set forth herein in Section B applicable to transferee owners. Further, brown soffit is covered under this warranty for soffit use only, not when utilized as sidewall paneling. D. SPECIAL LIMITED WARRANTY FOR HAIL DAMAGEHeartland provides a limited warranty on its Super Polymer Vinyl Siding products against damage directly caused by hail. In the event of hail damage, the homeowner should report the damage to his or her homeowners insurance carrier and pursue coverage under any homeowners insurance policy. To the extent such hail damaged products are not covered by insurance, Heartland will provide replacement of the damaged part or portion of the hail damaged products. Heartland's sole obligation under this limited coverage is to provide replacement of hail damaged products. All other costs, including the cost of labor or any other expenses, shall be the sole responsibility of the homeowner. E. CLAIMS AND WARRANTY PROCEDUREIf you feel that your siding contains manufacturing defects covered by this warranty, simply write to: Heartland Building Products, Inc., P.O. Box 880, Booneville, Mississippi 38829. Attention: Sales and Warranty Services. IMPORTANT: ALL CLAIMS UNDER THIS WARRANTY MUST BE REPORTED TO HEARTLAND WITHIN SIXTY (60) DAYS OF THE DATE THAT THE DEFECT IS FIRST DISCOVERED. CLAIMANT SHOULD DESCRIBE THE DEFECT AND PROVIDE NAME, ADDRESS, DATE OF INSTALLATION AND WARRANTY CERTIFICATE NUMBER IF AVAILABLE. Heartland shall be allowed a reasonable opportunity and time to investigate the claim and to inspect the siding for defects before repairs are begun. You may be requested to allow photos and/or samples to be taken, at Heartland's option, in connection with this investigation. If your siding contains manufacturing defects covered by this warranty, Heartland will, at its option, repair or replace the vinyl siding determined to be defective in accordance with the terms of this warranty, or, in lieu of repair or replacement, Heartland may refund the actual purchase price of the products determined to be defective. Heartland may direct and pay a company, dealer, contractor, applicator or distributor to perform any remedy under this warranty on Heartland's behalf. The warranty period shall not be extended by any such repair, replacement, or refund settlements on defective or hail damaged siding or accessories. Due to normal weathering, replacement siding may vary in color and gloss from products originally installed. Such variances are not defects and Heartland is not liable for such variances. F. GENERAL PROVISIONSHEARTLAND RESERVES THE RIGHT TO DISCONTINUE OR MAKE CHANGES IN ANY OF ITS PRODUCTS. IF THE PRODUCTS COVERED BY THIS WARRANTY ARE NOT AVAILABLE, HEARTLAND SHALL HAVE THE RIGHT TO SUBSTITUTE A PRODUCT THAT IN HEARTLAND'S SOLE DISCRETION IS OF EQUAL QUALITY OR VALUE. HEARTLAND MAKES NO EXPRESS WARRANTIES EXCEPT AS HEREIN STATED AND SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND RESULTING FROM THE BREACH OF ANY WARRANTIES SET FORTH HEREIN OR WITH RESPECT TO THE SIDING PRODUCTS COVERED BY THIS WARRANTY, THE EXTENT OF ITS LIABILITY AND THE OWNER'S EXCLUSIVE REMEDY BEING LIMITED TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH HEREIN. NO REPRESENTATIVE OF HEARTLAND OR ANY DISTRIBUTOR, DEALER OR CONTRACTOR IS AUTHORIZED TO MAKE ANY MODIFICATIONS OR CHANGE TO THIS WARRANTY. Some states do not allow the exclusion or limitations to incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. |
The
attached warranty registration card should be completed, signed by the
original purchaser and installing contractor, and returned to Heartland,
within thirty (30) days after completion of installation of the products
in order for the purchaser to be eligible for coverage under this warranty.